To do this, follow the steps for your version of Windows:Ĭlick Start, type compmgmt.msc in the Start Search box, and then press ENTER.
Method 8: Create a new user account in Windows XPTo create a user account on a Windows XP-based computer, follow these steps: If the issue continues to occur, go to the next method.
Microsoft does not guarantee the accuracy of this third-party contact information. This contact information may change without notice.
Method 4: Update your video driverTo see whether applicable driver updates are available, visit the following Microsoft Windows Update Web site: more information about hardware and software vendor contact information, visit the following Microsoft Web site: provides third-party contact information to help you find technical support.
(Tell me why this testing is important.)For more information, click the following article number to view the article in the Microsoft Knowledge Base:Ĩ22798 You cannot install some updates or programs Note You may receive the following error message during installation: The software you are installing has not passed Windows Logo testing to verify its compatibility with this version of Windows. Method 3: Download and install the latest version of DirectX End-User Runtimes Web InstallerTo do this, visit the following Microsoft Web site.
If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.Ĭlick Start, click Run, type desk.cpl, and then click OK. To do this, follow the steps for your version of Windows.Ĭlick Start, type display in the Start Search box, and then click Display Properties in the Programs list. Method 1: Configure Hardware Acceleration to use the Full settingTo do this, follow these steps: If they are, see your product documentation to complete these steps.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. To resolve this issue, use the following methods in the order in which they are presented.